the mercure had a great location, super close to transport options when our car rental fell through. the staff were lovely, making our last-minute stay feel welcoming. the room was very clean and modern, which I really appreciated. it was perfect for us being in the city for the hyde park festival. thanks for looking after us!

the standard twin room is on the small side.

I stayed for three nights and found the room quiet and comfortable. The shower was a highlight for me. After a long trip, it was nice to have a good place for breakfast nearby, even if it got busy. The staff were friendly and attentive. As a British archaeologist on a brief return, I appreciated the ease of access to local attractions.

The bathroom was cold and remained chilly despite staff checking the issue. At breakfast, peak times slowed down service significantly.

Cozy room, attentive staff, with a perfect location just a 5-minute walk from the tube and plenty of nearby cafes to explore.

Nothing to complain about at all.

Just a well-suited match for a flash stay in London with good value for price. The staff were super kind, especially Oltita and Alberto, making me feel welcome. Consider checking in during less busy times for a quieter experience.

The hotel is ideally located just minutes from Paddington Station, ensuring convenience for travel. The staff, especially Lara and Regis, were genuinely friendly and helpful, making the experience enjoyable. the room felt a bit small and there were minor service delays at breakfast that could use improvement.

I loved the hotel's charming decor, featuring Victorian-era touches with modern comforts, making it both inviting and accessible for seniors. The location was perfect, just a short walk to transport and lovely restaurants.

Room size could be more spacious for comfort.

I had a great time at the Mercure. The location near Paddington Station made everything easy. The room felt cozy, and the bed provided a wonderful night’s sleep. The shower was a highlight. excellent water pressure. I experienced delays during check-in. The room wasn’t ready even though it was past check-in time, which was frustrating. The staff tried to be accommodating but it didn’t help much in that moment. Breakfast options could use more variety. it felt limited. The friendly staff made up for some inconveniences, as they were always eager to assist. Definitely a place I would return to despite a few hiccups.

my stay exceeded expectations compared to my last trip in london. the standard king room was cozy and offered a great night’s sleep. i loved the luxurious shower and the nearby attractions, making my quiet weekend truly enjoyable.

breakfast options were a bit limited.

The room was spacious with tall ceilings, making it feel inviting. The air conditioning functioned silently, ensuring a comfortable environment throughout my stay.

The city view could have been clearer.

Take advantage of the complimentary smartphone for navigation. it's incredibly helpful for finding local attractions efficiently.

i had such a wonderful stay at the mercure! it exceeded my expectations, especially with the complimentary breakfast and friendly staff. the location near hyde park was perfect and the room was cozy and clean, making it an incredibly comfortable experience.

elevator was slow at times

The charming decor with Victorian-era touches made my stay delightful, creating a welcoming atmosphere that's both cozy and accessible for us seniors. The inviting seating in the common areas felt like a warm embrace.

More seating options in common areas would help.

A spacious room with tall ceilings was a delightful surprise, enhancing the experience of staying in central London. The staff were exceptionally friendly and attentive, always greeting us with a smile. While the breakfast area was busy, it offered a good variety, particularly the homemade pastries. the air conditioning was slightly tricky to adjust, and the bathroom could use an upgrade to match the room's modern feel. a memorable stay worth returning for.

Friendly staff, loved the champagne surprise! Rooms are small but stylish.

I stayed here for three nights while exploring the sights of London. The location was fantastic, just a short stroll from Paddington Station and Hyde Park, making it easy to get around. The room was cozy and offered a great night’s sleep, especially after long days out. I was a bit disappointed by the limited breakfast options during peak times.